Returns & Refunds

At ArabSouq, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a simple returns and refunds process.

1. Return Policy
You can return most products within 14 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in resellable condition.

2. How to Return an Item
To initiate a return, please contact our customer support team at arabsouqteam@gmail.com or call +966 53 352 9775. We’ll guide you through the process.

3. Refunds
Once your return is processed, we will issue a refund to the original payment method. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

4. Non-Returnable Items
Certain items such as personalized products, sealed items, and perishable goods cannot be returned.

If you have any questions about returns or refunds, please don’t hesitate to reach out to us